SERVICE #1 DEVELOPING CULTURE & CULTURAL TOUCHSTONES
When we meet our clients for the first time we usually ask why we should choose them instead of the three competitors literally on every other corner of the intersection (depending on where they are located of course.) It is remarkable how few get beyond the words, ‘elegant’, or ‘vibe’ or ‘furniture!’ We help you tell your story in ways that actually complement your goals. We help you articulate who you are in terms of service and then help you turn that into a culture.
What are those aspects of your culture that make you uniquely YOU!? We can assist you with the development of:
- Cultural identity
- Invisible service acronyms
- Service Recovery and empowerment strategies
- Long lasting cultural dynamics.